Reservations
Deposits of £500 are always required to secure kittens. Without placing a deposit a kitten will not be held from other possible homes.
Deposits are non refundable, however would be refunded if kitten does not pass relevant health checks or/and we have found to you to not be a suitable home for one of our kittens during the time getting to know each other.
Priority Reservations
At Moons Maine Coons we appreciate our time and your time is very valuable, as such we do not take unsecured waiting lists. If you are certain you wish to own a kitten from us, but a kitten of your choosing is not available we accept a priority deposit, which ensures you are priority for choosing a kitten from our upcoming litters, which means you get to chose from kittens before they’re posted out to the public and you are updated on our upcoming matings. This deposit is non refundable.
Regular reservations
Once the priority waiting list has chosen their forever family members, remaining kittens are posted on our social media and website, this happens roughly 3-4 weeks of age. Regular reservations can happen at this time, for remaining kittens. A deposit has to be placed to secure the kitten. Deposits are non refundable, and come off the total price of your kitten on collection date.
After reservations
After you have placed a deposit, even if this is for a waiting list or for a specific kitten, you will have received a email receipt which also includes information about your kitten, relevant accounts you need to make and our address.
Kitten updates are scheduled as a given weekly, but we try our best to send updates more regularly, even if this is during regular care times, but please note a lot of our time goes into the care of the animals so taking photos comes second to the care. However, we will try to send as many as we physically can so you feel involved in the growth of your addition.
Vet visits and Illness
You will be kept updated on health checks, vaccinations and spay/neuter appointments, this includes dates/times as well as how it has gone, full transparency always. Not only would you know how the appointment has gone health wise but also how they’ve handled the appointment mentally and physically, this way you know exactly everything, like you came to the appointment!
If your kitten was found to be struggling with illness or injury during any point, you would be kept up to date. If the illness or injury will affect the quality of life of the kitten or its immunity you would get the option of refund of your deposit or the option to move your deposit onto another available kitten. Full transparency will always be given as well as sharing of any relevant vet records. If you decided to still go ahead with the kitten, only if safe to do so, you would be discounted.